Privacy Policy

1. Introduction

Celiblasag ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website or use our services.

This policy applies to all personal information collected by Celiblasag in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable privacy laws.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address
• Business Information: Company name, job title, industry, business requirements
• Communication Records: Records of our communications with you, including emails, phone calls, and meeting notes
• Website Usage Information: IP address, browser type, device information, pages visited, time spent on site

2.2 How We Collect Information

We collect personal information through:

• Direct interactions when you contact us, request services, or fill out forms
• Website interactions through cookies and similar technologies
• Third-party sources such as business directories or referrals
• Public sources where information is publicly available

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To provide consulting services and respond to your inquiries
• Communication: To communicate with you about our services, updates, and promotional materials
• Business Operations: To manage our business relationships and improve our services
• Legal Compliance: To comply with legal obligations and protect our rights
• Website Improvement: To analyze website usage and improve user experience

4. Legal Basis for Processing

We process your personal information based on:

• Consent: Where you have given clear consent for specific purposes
• Contract Performance: To fulfill our contractual obligations
• Legitimate Interests: For our legitimate business interests, where not overridden by your rights
• Legal Compliance: To comply with legal and regulatory requirements

5. Information Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party contractors who assist us in providing services
• Professional Advisers: Lawyers, accountants, and other professional consultants
• Business Partners: When necessary for joint service delivery
• Legal Authorities: When required by law or to protect our rights

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes without your explicit consent.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access, use, or disclosure
• Accidental loss or destruction
• Misuse or interference
• Modification without authorization

Our security measures include encryption, access controls, secure data transmission, and regular security assessments.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements

We regularly review our data retention practices and securely dispose of information that is no longer required.

8. Your Rights

Under Australian privacy law, you have the right to:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information in certain circumstances
• Objection: Object to certain types of processing
• Portability: Request a copy of your data in a structured format
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

9. Cookies and Website Analytics

Our website uses cookies and similar technologies to:

• Enhance your browsing experience
• Analyze website usage and performance
• Remember your preferences
• Provide personalized content

You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. International Data Transfers

Your personal information may be transferred to and processed in countries other than Australia. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy law.

12. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification (where appropriate)
• Updating the "last updated" date at the top of this policy

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

15. Complaints

If you believe we have breached your privacy rights, you can lodge a complaint with us first. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):